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Speech Analytics NICEModern consumers interact with their service providers in many more ways than in the past email, social media, instant messaging, and much more on average, almost six different channels in each customer relationship. Small Business Server 2011 Download Iso. And emerging technologies are creating even more interaction options. And yet, NICE annual customer experience studies consistently show that over 8. Are you listening to them You should. Theres a wealth of information in those calls. Our unique. Speech Analytics solution, a key component of. NICE Interaction Analytics, is the key to unlocking hidden insights for improved customer satisfaction and loyalty, greater operational efficiency, and better agent performance. We have combined best of breed technologies for both. Phonetic Indexing By converting the entire conversation into a string of phonemes, the basic units of speech, our indexing technology can instantly identify a predefined list of words or allow free text searches. Fast and highly scalable, this approach is perfect for assessing calls as they happen and triggering next best action agent guidance or supervisor alerts. Speech to Text Transcription STT This approach converts entire audio exchanges into standard text, facilitating deeper data mining. Buku Tahlil Dan Yasin Pdf here. By independently identifying patterns, across many recordings and channels, our STT technology helps you find root causes and trending topics in customer interactionsPutting these two technologies together in one system creates a powerful speech analytics solution that takes advantage of the best of both worlds the fast ability of Phonetics Indexing to analyze and categorize a large number of calls in a very short period of time, with the root cause analysis ability of Transcription to know what you dont knowGoing deeper for more complete insights. Let us take you to the cutting edge of Speech Analytics. Ready Speaker Separation Its not enough to know what was said during customer calls. You need to know who said it. NICE software based speaker separation uses sophisticated acoustic algorithms to separate two speakers on a single audio channel into two virtual channels, allowing their speech to be analyzed discretely. Emotion Detection Gauge the emotional state of your customers by analyzing their voices for telltale variations in pitch or tone. Talk Over Analysis Highlight those moments when your customer and your agent are talking simultaneously, an indicator of customer dissatisfaction. When neither of them are talking, though, its time to look for agent knowledge gaps. Hot Topics Our analytics software uncovers and tracks the most frequent topics mentioned by customers, identifying trending customer satisfaction issues. Root Cause Analysis For deeper analysis, our root cause analytics engine drills down into trending customer reactions and hot topics for their most specific underlying drivers. Visual Context Analysis Our text analytics software also correlates identified root cause phrases with other relevant phrases used during the same customer interactions. The Free Voice to Text software is basically a speech recognition software tool that converts voice into text. This is an ideal software tool that allows the. This article has multiple issues. Please help improve it or discuss these issues on the talk page. Learn how and when to remove these template messages. Having difficulty in typing your documents Speak and let Dictation Pro type for you. Prepare your letters, reports, emails just by speaking into a microphone. French Voice Recognition Software Free' title='French Voice Recognition Software Free' />An intuitive graphic indicates how significant and how closely related the phrases are. Call Part Analysis Using our innovative technology, you can separate discrete parts of transcribed calls in order to isolate specific interaction weak points and take corrective action. An infographic makes it easy for your supervisors to quickly identify agent inefficiencies. Contact us today to turn your customer calls into actionable insights with our Speech Analytics solution. Product Key For Mortal Kombat Arcade Kollection 2012. Youve never heard anything like it. French Voice Recognition Software Free' title='French Voice Recognition Software Free' />The TexttoSpeech service converts text into natural sounding voice for 10 languages English, French, German, Italian, Portuguese, Korean, Japanese, Chinese. Software 1. InftyEditor Ver. June 22, 2017 free InftyEditor is an authoring tool of mathematical documents, very easy and smooth to input mathematical.